Caregiver Support Services Program

Family members are the primary providers of long-term care for loved ones.  Unfortunately, there is nothing simple about caregiving.  The Caregiver Support Services Program has been a part of Catholic Charities for over 29 years and serves 14 counties of the Diocese - Albany, Columbia, Delaware, Fulton, Greene, Herkimer, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, and Washington.  The Caregivers Support Services Program is funded by the New York State Office for the Aging, Albany County Department for Aging, Rensselaer County Unified Family Services, the New York State Department of Health through a partnership with the Eddy Alzheimer’s Services, and private donations.

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Health Insurance Information, Counseling & Assistance Program (HIICAP)

 The Health Insurance Information, Counseling & Assistance Program (HIICAP) is a federally-funded program from the Centers for Medicare & Medicaid Services (CMS) and is administered by the New York State Office for the Aging through the Schenectady County Department of Long Term Care and Catholic Charities Senior & Caregiver Support Services.

HIICAP provides Medicare beneficiaries with information, education, and counseling about Medicare and other health insurances.  The HIICAP counseling process includes a complete review of an individual’s current and anticipated medical and prescription drug coverage needs.  HIICAP staff and volunteers serve over 2000 seniors throughout Schenectady County, are not associated with any insurance company, and do not sell insurance products.  Counseling is non-biased, confidential, and free.

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Meals on Wheels Program

Meals on Wheels in Schenectady County has been a part of Catholic Charities since 1975 delivering meals 7 days a week.  It is one of the primary factors in keeping the elderly in their home and avoiding or delaying transfer to a more restrictive setting.  Equally important is the daily contact the drivers provide to the participants.  The program serves homebound individuals and those in the greatest economic need. Most of the clients have long-term needs, but some require meals for only a short time while they are recuperating from an illness, injury, or surgery.

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Senior Dining Program - Friendship Cafe'

Friendship Cafés are gathering places for seniors where a nutritious mid-day meal is served with others.   Seniors enjoy meeting up with friends and participating in diverse activities that offer seniors the opportunity to remain active and connected to the community while meeting their nutritional needs.

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Dayhaven Social Adult Day Program

Dayhaven is a Social Adult Day Program for individuals with short and long-term physical and/or cognitive impairments.  Serving the community since 1987, the Program provides an interactive, safe, and secure place for individuals to make new friends, share a meal, exercise their brain, learn new activities, and connect with others.  Dayhaven allows the caregiver peace of mind while they are at work or doing daily activities and know their loved one is being taken care of in a safe, secure environment. 

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Long Term Care Ombudsman Program

The Long Term Care Ombudsman Program (LTCOP) was created in 1972 and is established in all states under the Older Americans Act administered by the Administration on Aging.  This advocacy program provides opportunities for residents of long term care facilities and their families to voice problems and concerns that impact their quality of life and care.  The role of the LTCOP is important in helping ensure the safety and welfare of thousands of New York State long term care residents.

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Nutrition Outreach and Education Program (NOEP)

In existence since 1987, the Nutrition Outreach and Education Program’s (NOEP) nationally recognized model is one of the largest Supplemental Nutrition Assistance Program (SNAP) outreach programs in the nation.  SNAP is a federally-funded program that stretches the monthly food budgets of all who meet program guidelines.  NOEP also works to increase participation in the School Breakfast Program and the Summer Food Service Program, which provides nutritious meals to school-aged children.  Hunger Solutions New York manages NOEP in nearly every county in New York State.

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Transportation Program

Catholic Charities Senior & Caregiver Support Services (CCSCSS) has been serving Schenectady County residents age 60 and older with Transportation services since 1974.  The Program has grown to include transportation to Senior Dining Centers in Schenectady County and for participants of the Dayhaven Social Adult Day Program.  The Schenectady County Department of Long Term Care Services supports the medical and senior dining transportation programs, along with donations from participants and the community.  The Transportation Program is dedicated to providing user-friendly services to those in wheelchairs as well as ambulatory participants, rendered by compassionate staff utilizing a small fleet of buses and mini vans. 

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Caregiver Support Services Program

Caregiver Support Services Program

Dayhaven Social Adult Day Program

Dayhaven Social Adult Day Program

Health Insurance Information, Counseling & Assistance Program

Health Insurance Information, Counseling & Assistance Program

Long Term Care Ombudsman Program

Long Term Care Ombudsman Program

Meals On Wheels Program

Meals On Wheels Program

Nutrition Outreach and Education Program (NOEP)

Nutrition Outreach and Education Program (NOEP)

Senior Dining Services

Senior Dining Services

Transportation Program

Transportation Program


Catholic Charities Senior & Caregiver Support Services is a 501(c)(3) nonprofit organization providing services to seniors and caregivers.

Catholic Charities Senior & Caregiver Support Services

1462 Erie Boulevard, 2nd Floor
Schenectady, NY 12305

Phone: (518) 372-5667
Fax: (518) 372-5686
Voice/Speech Relay: 711

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